Technical Support

Computer grief ? ...then contact me to arrange a visit

computer supportAre you phased and put off by all the computer jargon? Fed up with long costly phone calls to foreign call centres and grappling with tricky instructions? If so, then Home PC-FIX can lend a hand, and ease your computer frustration in plain English. For immediate expertise and support Home PC-FIX is your solution. Rather than cart your machine to the nearest shop, let me do the hard work to get you back up and running in your home.

 

 

* Strange error messages or pop-ups.

* Windows errors.

* Computer is slow/sluggish or even crashing.

* Blue screen errors.

* Slow to start or shut down.

* Internet and email connection issues.

* Virus & spy-ware (evidence of malware).

 

Often when your internet goes down or your new laptop has a "fault" your first port of call is a foreign call centre somewhere in India. the quality of broadband customer service varies and is not always free. When you do eventually get through to someone, the instructions give can often be frustrating, long winded or unclear at the best of times. Long phone calls not only cost your time, they often come up on your phone bill too.

I offer free customer phone or email support to all my customers after a job. If you have internet access, I can often solve problems by a simple set of instructions delivered by email. If not short return visit will suffice.

I also offer remote support; using remote connection software. Many of my customers are very happy with this as I am able to offer this at a flat rate with no call out fee. I only need one visit to install this (usually after the first job with the customers consent).